Discuss the benefits and limitations of communicating with e-mails among team members.

E-mail communication has benefits because messages can be quickly written, edited and transmitted to teams of any size. However, team members may not capture the emotional tone of the message in absence of being able to read the facial expressions and other non-verbal cues. For ambiguous, complex and novel situations, emails can provide an opportunity to write things people would find difficult to communicate in face-to-face conversations. It may allow time to team members to think over issues and then react. For new teams, email conversation may create misunderstandings but as teams get mature, email conversations may actually help in avoiding conflicts, clarifying situations in and resolving them.

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