Explain why men and women are sometimes frustrated with each other’s communication behaviors.

Although women also engage in report talk, they tend to communicate to build or maintain social bonds (Rapport talk). For this reason, they are less likely to give advice, will use indirect questions. Women are more willing than men to apologize. Finally, women are more sensitive than men to nonverbal cues in face-to-face meetings. The result is that women get frustrated with men because they receive impersonal and status-based advice from men when they are trying to form rapport. Men get frustrated because they can’t understand why women don’t appreciate their advice.

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